Frequently Asked Questions
FAQ
Answers to your most important questions – quick and easy!
General
What makes Wisman Techniek unique?
Wisman Techniek distinguishes itself through 48 years of experience, a personal approach, and extensive product knowledge. We not only supply products, but also complete solutions with customized advice.
Which companies are you suitable for?
Our products are suitable for a wide range of companies, from small SMEs to large industrial concerns. We serve sectors such as automotive, food processing, high-tech, logistics, and mechanical engineering.
What is your area of expertise?
How can I contact you?
You can reach us by phone (+31 088 002 3500), email (verkoop@wisman-techniek.nl), or via our contact form on the website.
Products
What products do you supply?
Our product range includes Cable carriers, cable protection hoses, flexible cables, cable entry systems, strain relief, and EMC clamps.
Do you also provide customized solutions?
Absolutely! Customization is one of our core competencies. We work closely with customers to find the perfect solution, from customized lengths to fully customized systems.
Which product is suitable for my application?
Are your products certified?
Yes, our products comply with all relevant international standards such as CE, UL, RoHS, and REACH. Certificates can be provided upon request.
Delivery & Prices
How quickly can you deliver?
We can deliver most standard products within 1-2 business days. For custom products, the delivery time depends on the specifications, usually 2-4 weeks.
What are the shipping costs?
Shipping costs depend on weight, volume, and destination. For orders over €275, we deliver free of charge in the Netherlands and Belgium.
Do you also deliver internationally?
Do you offer discounts for large quantities?
Technical Support
Do you offer technical support?
Yes, our team of specialists is ready to advise you on product selection, installation, and any issues you may encounter. We offer telephone support, email support, and on-site advice/installation.
Help with designing a system?
Absolutely! Our engineering team can create 3D drawings, perform motion simulations, and calculate forces and service life.
Do you have CAD models available?
Do you offer installation assistance?
Yes, with our comprehensive maintenance service, we can take care of every aspect of installation for any project.
Warranty & Service
What is your warranty policy?
We offer a standard manufacturer's warranty on all our products, usually 12-24 months depending on the product type. For more information, see our delivery terms and conditions.
What is your return policy?
First, contact us to obtain an RMA number. Return the product in good packaging. After inspection, we will process the credit note or send a replacement product.
About Us
How long has Wisman Techniek been in business?
Wisman Techniek was founded in 1976 and therefore has more than 48 years of experience in cable management solutions.
Can I schedule a company visit?
Certainly! We are happy to welcome customers to our company. You can meet our team and visit our location. Please contact us to make an appointment.
OUR TEAM
Meet our specialists
A dedicated team of specialists with years of experience and a passion for cable management
Grego Ernst
Owner / Director
Building strong partnerships
Tieme Ernst
General Manager
I keep operations running smoothly and efficiently.
Olaf Otten
Inside Sales Engineer
Your technical contact person
Bas Egberink
Technical Account Manager
Quick quotes, sharp advice
Daan van Weeghel
Technical Account Manager
Quick quotes, sharp advice
Joep Hendriks
Technical Account Manager
Quick quotes, sharp advice
Can't find your question?
Our team will be happy to help you with any questions you may have. Please contact us.
Call us
+31 088 002 3500
Email us
verkoop@wisman-techniek.nl
Live chat
Chat with us directly