Your data is yours.How we keep them safe.
You trust us with your orders, drawings and company data. On this page you can read how we protect them in the My Wisman customer portal and on this website, what we do not do with them, and what you can do yourself.
Updated on 7 October 2026
In brief
Six commitments that always apply, for everyone who works with us.
Only your own company
In My Wisman you only see the orders, quotes, deliveries and invoices of your own company. You cannot request data of other customers.
The right permissions per person
Access is per person. Someone on the shop floor does not need to see prices or invoices. A Wisman employee reviews every request.
No password to steal
You log in with a one-time code that we send to your email address. Without access to your mailbox, nobody gets in.
Original documents, safely retrieved
Invoices, delivery notes, order confirmations and quotes are the originals from our system. They are kept protected; every download link only works for one minute.
No internal data
You see your own net prices. Our purchase prices, margins and internal notes never appear in the portal.
No tracking without consent
We only set statistics and marketing cookies once you give your consent. We do not sell your data.
How we protect My Wisman
In My Wisman you see your orders, quotes, deliveries, invoices and documents. There are several checks between our system and your screen. Each check stands on its own, so a single mistake is not enough for data to reach the wrong person.
Our system in Ruurlo
This is where your orders, deliveries and invoices are.
Secured connection
Every transfer is signed and checked.
Protected environment
Not directly reachable from the internet.
You in My Wisman
Logged in with a code from your own mailbox.
Stored securely
Your data is kept in a protected part of our database. Your browser cannot search that part directly.
Always your own company
Which company you belong to follows from your login session, not from what your browser sends. That way nobody can request the data of another customer number.
Checked with every click
With every request we check again whether your account is active and which permissions you have. If we revoke access, it takes effect immediately.
Only what you need
Only a fixed list of data goes from our system to the portal. Purchase prices, margins, credit limits and internal notes are not part of it and are blocked in several places.
Documents with a short-lived link
You download an invoice or delivery note via a link that is valid for one minute and only works if you have the permission. Every download is logged.
Everything is logged
Requests, access decisions, reorders, quote approvals, downloads and refused attempts are recorded in a log.
Who sees what
Access is per person, not per company. For everyone we separately switch on what they may see and do.
- Nobody gets access automatically. A Wisman employee reviews every request.
- Requesting access for a colleague requires the Colleagues permission, and never with more permissions than you have yourself.
- If you do not have a permission, your browser does not receive that data either: it is not just hidden on the screen.
| Permissions | What you see or do with it |
|---|---|
| Orders | Your orders and quotes with status, lines and expected delivery date. |
| Prices | Your net prices in orders, quotes and reorders, and the order confirmation and quote as PDF. Without this permission you will not see them. |
| Deliveries | Shipments, delivery notes and the track & trace email. |
| Invoices | Invoices (also as PDF) and what is still outstanding. |
| Reorder | Request previously ordered items again. |
| Documents | Drawings, certificates and inspection reports. |
| Colleagues | Request a colleague, with at most the rights you have yourself. |
| Approving a quote | Only those with Orders, Prices and Reorder. We log every approval with name and time. |
Log in
Logging in without a password
My Wisman has no passwords that can leak. Your access belongs to your mailbox.
(01)You enter your e-mail address
On the My Wisman login page. You need nothing more.
(02)We check whether that address has access
Only then do we send a code. The number of attempts is limited, so nobody can keep trying endlessly.
(03)The code is on its way to your mailbox
You log in with that code. Anyone who knows your address but cannot access your mailbox gets no further.
(04)Log out
You stay logged in in your browser until you log out. So on a shared computer, always log out.
On the website
Outside My Wisman you also leave data with us: in a form, a configurator or the chat. This is how we handle it.
Forms and attachments
- What you fill in goes to Wisman via our own server.
- Photos and drawings you attach only end up at Wisman.
- You can always ask which data we hold about you, or have it deleted.
Remembering your details
- After a form, your own browser remembers your name, e-mail address, company and phone number, so you do not have to type them again.
- With 'Not you? Clear data' below a form you remove them.
- A project link from a configurator never contains your contact details.
Chat assistant
- The assistant is an AI assistant and says so at the top of the conversation.
- It only answers from the texts on this website.
- Your questions are processed by a language model from Anthropic (Claude).
- Only if you ask Olaf to get in touch is the conversation included with your request.
Cookies and external services
- Statistics and marketing cookies only after your consent.
- Google Maps only loads after your consent or when you click 'Show map' yourself.
- YouTube videos only load when you click play.
- Fonts come from our own server, not from Google.
You can read more about this in the privacy statement and the cookie statement.
What we do not do
- Sell your data.
- Place statistics or marketing cookies without your consent.
- Ask you for a password.
- Give anyone access based only on an email address, customer number or invoice number.
- Put our purchase prices, margins or internal notes in the portal.
What you can do yourself
You keep your details safe too. A shared account or a forwarded code bypasses every check.
- Do not give your login code to anyone, not even to someone who says they are from Wisman.
- Request a separate account for each colleague instead of sharing one.
- Only give colleagues the permissions they need.
- If a colleague leaves, let your contact at Wisman know. They will revoke access immediately.
- Log out on a shared computer.
Found a weak spot?
Have you found a weak spot in the website, My Wisman or one of our online tools? Let us know and we will fix it. If in doubt, report it anyway.
Email your findings to
verkoop@wisman-techniek.nlPut in your report
- the page or part it concerns;
- what you found and what could be done with it;
- how we can reproduce it, with screenshots if possible;
- how we can reach you.
What we ask of you
- Report it as soon as possible.
- Do not look further than needed to demonstrate the problem, and do not download, change or delete data that is not yours.
- Do not share it with others until it has been resolved.
- No social engineering, spam, denial-of-service attacks or malware.
What we promise you
- We confirm that we have received your report.
- We treat your report confidentially and do not share your details without permission.
- We keep you informed of progress.
- If you wish, we will credit you by name as the discoverer when we report on the issue.
This applies to the website, My Wisman and the online tools of Wisman Techniek. Websites of the brands we supply, such as Tsubaki Kabelschlepp or Reiku, are excluded; report a problem there to the manufacturer itself.
Frequently asked questions
Questions about security
Contact
Your orders and invoices,
for you only.
Log in to My Wisman or request an account. A Wisman employee reviews every request.
- Phone+31 88 002 3500
- E-mailverkoop@wisman-techniek.nl
- AvailableMon–Fri 08:30–17:00
11 specialists in Ruurlo
You speak directly to someone who knows.